TERMS AND CONDITIONS OF JOINING THE GIFT VOUCHER PROGRAMME

Terms and conditions under which home services providers agree to operate within our gift voucher programme:

1. This agreement:

You agree that in making this application and for as long as you remain a member of our registry you confirm that: a) you have no criminal record; b) you will guarantee all work and fix errors at no extra cost; c) you are ready to receive enquiries now and able to provide customers with a good level of service; d) to complete jobs that are referred to you within the timescale afforded by the voucher; e) to openly discuss and pre-agree any allocation of labour and materials (if applicable). Our commission rate is ten percent. You agree to honour the voucher values less this amount in a fair and honourable manner allocating time in accordance with our prices guidelines. You may set your charges at not less or more than 20% higher or lower.

2. Quality controls, applications, terminations & liability:

We reserve the right to decline applications without providing a reason. We cannot and do not guarantee to provide you with work. We reserve the right to contact customers for their feedback as a method of quality control and to terminate any membership should an undue number of complaints be received or in the case where we consider that services provided to customers are sub-standard or for any other breach of these terms. 

3. Liability

All liability for services and/or products offered under the gift voucher programme remains with you and you fully indemnify us against all claims or disputes whatsoever arising from any work that you undertake or materials that you provide. Unless you you have been issued with a License you may not use our Brands or Names in any way to identify yourself. You must use your own trading name. As an independent operator you are not covered by our insurance. You agree to have your own public liability coverage to a level of not less than £1m.

4. Acknowledgment of our rights:

We own a unique system for operating a Home Help Gift Vouchers business designed to provide residential and commercial Handyman and Home services and products through a uniform system which has high standards of service, uses quality products, operates under the business format created and developed by us and which is known as "the System". You acknowledge that you took no part in creating or developing, no prior knowledge of, and no rights or claims in or to, any element of the System. You may not duplicate or replicate any part whatsoever.

You agree that any materials loaned or made available to you will be kept confidential by you and, as with Websites and domains, they remain our property. You will not disclose, exhibit or reproduce any confidential element of the System which becomes known to you through in any manner, except to those persons employed by you to whom disclosure must be made to enable you to operate. You recognise that all of the existing or future Marks, related practices, systems, procedures and methods are trade secrets that we have made a substantial investment in and that disclosure of the trade secrets is prohibited.  We reserve the right to make changes or alterations from time to time.

5. Interpretation

This Agreement shall be interpreted and construed exclusively under the laws of England, Wales, Scotland and Ireland and the laws of England shall prevail in the event of any conflict of law. You hereby agree to these terms and consent to such jurisdiction.

A R Black t/a The Handyman Group™.
Benedicts Coach House. Bosham.
Sussex. PO18 8HG.

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