Vouchers are valid for up to six months. They are not transferable as they are issued to a specific location where a team is located.  Vouchers are non-refundable if unused although we do provide a money back promise if we cannot assist for any reason. Vouchers are only valid amongst registered members of our programme.

Each helper associated with HomeHelpGiftVouchers.co.uk is either a Licensee or Independent contractor. Whilst part of a national network they are expected to operate within strict quality controls designed to protect you the service user. Although the operators run their business, they are part of a much larger organisation that provides a code of best practice covering all areas of work offered through the gift voucher system.

We gain much pleasure in facilitating the finest services and we take the greatest care with all those associated with us. Contractually speaking the arrangement made by you or the Gift Voucher recipient is with the operator whose services are contracted. Responsibility and/or liability remains with them and although we cannot be held liable rest assured that should there ever be a cause for concern or complaint we offer a full investigation and arbitration service.